Question 1

What is included in the Launch plan?

Accepted Answer

The Launch plan (₹999/month billed annually or ₹1,250/month billed monthly) includes everything required to launch and operate a complete online store. You get managed hosting, product and catalog management, variants, collections, inventory tracking, order management, payment gateway integrations (UPI, Cards, Cashfree, COD), shipping configuration (Shiprocket, Delhivery), GST & tax management, custom domain connectivity with free SSL, WhatsApp integration, customer reviews, basic SEO tools, drag-and-drop visual page builder with full access to the complete page section library, and complete access to the Shopiators Creator Network.

Question 2

What additional capabilities does Grow provide?

Accepted Answer

The Grow plan (₹2,499/month billed annually or ₹2,999/month billed monthly) unlocks advanced commerce and growth tools: comprehensive B2B wholesale capabilities (Request a Quote, price negotiation, customer groups, tiered pricing, hide prices), DiscoverAI search and AI shopping agent discovery readiness, server-side Meta Conversions API (CAPI), automated abandoned cart email recovery sequences, pre-orders and product reservations, partial advance COD / RTO Shield, returns and exchange management, advanced Google Search Console analytics with P0–P3 opportunity intelligence, and priority merchant support.

Question 3

Is the theme customizer and section library available in both plans?

Accepted Answer

Yes. Launch and Grow merchants receive the exact same complete visual page builder and full access to the complete page section library. There are no artificial design limits or template restrictions on Launch. You have full creative control over your store design from day one.

Question 4

What happens when I choose annual billing?

Accepted Answer

When you choose annual billing, you pay for 12 months upfront and receive a discount of over 20%. Launch is ₹999/month (₹11,988/year) compared to ₹1,250/month billed monthly. Grow is ₹2,499/month (₹29,988/year) compared to ₹2,999/month billed monthly.

Question 5

Can I upgrade or change my plan?

Accepted Answer

Yes, you can upgrade your plan at any time directly from your store dashboard. Your store data, product catalog, custom themes, and domain configuration will transition seamlessly, instantly unlocking B2B features, AI discovery, automated recovery sequences, and advanced analytics.

Question 6

Is web hosting included with Shopiators, or do I need to purchase it separately?

Accepted Answer

Fully managed web hosting is 100% included with every Shopiators plan. You do not need to purchase separate hosting, configure servers, manage cPanel, or maintain databases. Your store is hosted on Shopiators' high-performance cloud infrastructure with fast content delivery, enterprise caching, and automatic updates.

Question 7

Can I connect my existing domain to my Shopiators store?

Accepted Answer

Yes. You can connect a domain you already own to your Shopiators store. Domain connection can be managed through your Shopiators dashboard. You retain ownership and control of your domain through your domain registrar.

Question 8

Is a domain name included in my Shopiators subscription?

Accepted Answer

Your subscription includes full custom domain connection and hosting, but does not include third-party domain registration fees. You purchase and renew your custom domain directly with your preferred registrar (such as GoDaddy or Namecheap). This ensures you retain 100% ownership, billing authority, and registrar control over your brand domain at all times. Every store also receives a free store.shopiators.com subdomain.

Question 9

Is SSL security included, or do I need to purchase an SSL certificate?

Accepted Answer

SSL security is included with Shopiators hosting for connected domains. SSL certificates are provisioned and renewed automatically, so you don't need to purchase or manage a separate SSL certificate.

Question 10

Can I use a business email address with my custom domain?

Accepted Answer

Yes. You can freely use professional business email providers (such as Google Workspace, Zoho Mail, or Microsoft 365) with your custom domain. Pointing your website traffic to Shopiators using A and CNAME records does not affect your email service, as long as your domain's MX and email TXT records remain managed at your registrar or DNS provider.

Question 11

Does Shopiators charge transaction fees or commissions?

Accepted Answer

No. Shopiators charges 0% platform transaction commission on all plans. You keep 100% of your sales revenue. Standard payment gateway processing fees (such as Razorpay or Cashfree) are charged directly by your payment processor. Third-party advertising spend (Meta, Google) and shipping label charges (Shiprocket, Delhivery) are billed separately by those respective services.

Question 12

Are there any additional costs apart from the subscription?

Accepted Answer

There are no hidden platform fees. Beyond your Shopiators plan subscription, normal operating costs for any ecommerce business include your custom domain renewal (paid to your registrar), payment gateway transaction fees (paid to Razorpay, Cashfree, etc.), your shipping carrier fees, and optional advertising or creator collaboration budgets.

Question 13

Are advertising budgets included in the plan price?

Accepted Answer

No. Advertising budgets are paid directly to the ad platforms (Meta, Google) by the merchant. The Managed Growth fee covers expert campaign strategy, setup, creative guidance, audience targeting, ongoing optimization, and weekly reporting executed by the Shopiators Growth Team.

Question 14

Are creator fees included?

Accepted Answer

No. Access to browse the Creator Network is included for free in all Shopiators plans. Any commercial fees, product gifting, or commission payouts agreed upon with creators are paid directly to the creators. Under Managed Growth, the Shopiators Growth Team handles outreach, negotiation, and campaign management on your behalf.

Question 15

Is GST charged on the Shopiators subscription?

Accepted Answer

Applicable GST will be charged on your Shopiators subscription. You can provide your GSTIN for GST invoicing.

Question 16

Can I migrate my existing store from Shopify, WooCommerce or another eCommerce platform to Shopiators?

Accepted Answer

Yes, Shopiators supports store migration through two complementary approaches. First, Shopiators provides an official Public REST API (api.shopiators.com) with developer sandbox access, enabling compatible migration tools, aggregators, and developers to programmatically import products, variants, collections, customers, addresses, and orders. Second, for merchants seeking dedicated onboarding, our team offers managed migration assistance to transfer your product catalog, customer lists, and store settings safely based on your source platform and catalog complexity.

Question 17

What is Managed Growth?

Accepted Answer

Managed Growth is an end-to-end commerce solution combining the Shopiators platform with dedicated growth and marketing execution by the Shopiators Growth Team. Unlike self-serve software plans, Managed Growth pairs you with a dedicated Shopiators Growth Manager, expert-led SEO and AI search strategy, Meta and Google Ads management, creator campaign execution, and conversion rate optimization (CRO) audits.

Question 18

Can I access the Shopiators Creator Network on the Launch plan?

Accepted Answer

Yes. All merchants on Launch, Grow, and Managed Growth get full access to browse and discover creators in the Shopiators Creator Network at shopiators.com/creators. You can explore creator profiles, engagement metrics, and contact creators directly for collaborations.

Question 19

What happens to my store if I pause or cancel my subscription?

Accepted Answer

If your subscription expires or you cancel it, your store may become inactive. You have 30 days to renew your subscription and reactivate your store. Your store data is not automatically deleted after this 30-day period.

Question 20

Do I need technical skills to use Shopiators?

Accepted Answer

None whatsoever. Shopiators is a 100% no-code commerce platform. You can visually design pages using drag-and-drop sections, manage products, fulfill orders, configure payments, and connect custom domains through an intuitive dashboard without writing any code.

Feature Category	Launch ₹999/mo	Most Popular Grow ₹2,499/mo	Managed Growth Custom
1. Store & Core Features
Complete online store
Unlimited products, orders & customers
Product variants, attributes & collections
Orders & customer management
Payments (Razorpay, Cashfree, COD, etc)
Shipping integrations (Shiprocket, Delhivery & more)
GST & tax management
Custom domain & SSL certificate
0% platform transaction commission
2. Theme & Customisation
Drag-and-Drop Visual Page Builder
Full access to the complete page section library
All page types and product page layouts
3. Marketing & SEO
Custom SEO titles & meta descriptions
Google Analytics & Search Console integration
Meta Pixel integration (client-side)
WhatsApp chat integration
Manual abandoned cart recovery
Automated cart recovery email sequences	—
4. B2B & Wholesale
B2B & wholesale mode	—
Customer groups & tiered pricing	—
Private catalog & hide price options	—
Request a quote & price negotiation	—
Pre-orders and product reservations	—
Partial advance COD / RTO Shield	—
Returns & exchange management	—
5. SEO & AI Visibility
DiscoverAI & AI search readiness	—
GEO / AI search configuration	—
Google Search Console integration
6. Analytics & Growth Tools
Google Analytics 4 integration
GSC P0–P3 growth opportunity engine	—	GSC P0–P3 Insights	Managed by Shopiators Growth TeamPro
7. Creator Network
Creator Network discovery & profilesExplore Creators	Full access	Full access	Full access
Creator campaign management	—	—	Managed servicePro
8. Advertising Integrations
Meta Pixel integration
Meta Conversions API (server-side)	—
Google Ads tracking (via GA4 integration)	via GA4	via GA4	Advanced setup & trackingPro
9. Support & Onboarding
Standard support
Priority support	—
Dedicated Shopiators Growth Manager	—	—
Store setup & migration assistance	—	—

Everything you need to build, manage
and grow your commerce business.

Who is Shopiators built for?

Social sellers

Marketplace sellers

D2C brands

Wholesale businesses

Launch

Start your online business.

Grow

Expand your commerce capabilities.

Managed Growth

Scale with expert-led growth services.

Compare all features

Frequently Asked Questions

What is included in the Launch plan?

What additional capabilities does Grow provide?

Is the theme customizer and section library available in both plans?

What happens when I choose annual billing?

Can I upgrade or change my plan?

Is web hosting included with Shopiators, or do I need to purchase it separately?

Can I connect my existing domain to my Shopiators store?

Is a domain name included in my Shopiators subscription?

Is SSL security included, or do I need to purchase an SSL certificate?

Can I use a business email address with my custom domain?

Does Shopiators charge transaction fees or commissions?

Are there any additional costs apart from the subscription?

Are advertising budgets included in the plan price?

Are creator fees included?

Is GST charged on the Shopiators subscription?

Can I migrate my existing store from Shopify, WooCommerce or another eCommerce platform to Shopiators?

What is Managed Growth?

Can I access the Shopiators Creator Network on the Launch plan?

What happens to my store if I pause or cancel my subscription?

Do I need technical skills to use Shopiators?

Everything you need to build, manage and grow your commerce business.

Who is Shopiators built for?

Social sellers

Marketplace sellers

D2C brands

Wholesale businesses

Launch

Start your online business.

Grow

Expand your commerce capabilities.

Managed Growth

Scale with expert-led growth services.

Compare all features

Frequently Asked Questions

What is included in the Launch plan?

What additional capabilities does Grow provide?

Is the theme customizer and section library available in both plans?

What happens when I choose annual billing?

Can I upgrade or change my plan?

Is web hosting included with Shopiators, or do I need to purchase it separately?

Can I connect my existing domain to my Shopiators store?

Is a domain name included in my Shopiators subscription?

Is SSL security included, or do I need to purchase an SSL certificate?

Can I use a business email address with my custom domain?

Does Shopiators charge transaction fees or commissions?

Are there any additional costs apart from the subscription?

Are advertising budgets included in the plan price?

Are creator fees included?

Is GST charged on the Shopiators subscription?

Can I migrate my existing store from Shopify, WooCommerce or another eCommerce platform to Shopiators?

What is Managed Growth?

Can I access the Shopiators Creator Network on the Launch plan?

What happens to my store if I pause or cancel my subscription?

Do I need technical skills to use Shopiators?

Everything you need to build, manage
and grow your commerce business.